Communication Skills

In the present time, a thorough knowledge of the language with effective communication skills is very important in any occupation or to run a business. As a student, you may study any language, but it is important that you are able to read, write, speak and listen well in order to communicate effectively. Speaking more than one language can help you to communicate well with people around the world. Learning English can help you to communicate with people who understand English besides the language you have been exposed to in your family, e.g., your mother tongue. 

Communication skills are necessary to interact effectively with people and customers. This module on communication skills aims to help you in acquiring knowledge and skills for communicating well and learn some important aspects of spoken day-to-day English, which include body language, tone of voice and vocal emphasis.

The syllabus covers:

Unit 1: Communication Skill – III – 11th Class
Learning Outcome	Theory (10 hrs)	Practical (15 hrs)	Total Duration (25 Hrs)
1.       Demonstrate knowledge of various methods of communication	2.       Methods of communication -          Verbal -          Non-verbal -          Visual	3.       Writing pros and cons of written, verbal and non-verbal communication 4.       Listing do’s and don’ts for avoiding common body language mistakes	05
2.       Identify specific communication styles	1.      Communication styles- assertive, aggressive, passive-aggressive, submissive, etc.	1.       Observing and sharing communication styles of friends, teachers and family members and adapting the best practices 2.       Role plays on communication styles.	10
3.   Demonstrate basic writing skills	3.       Writing skills to the following: ·       Sentence ·       Phrase ·       Kinds of Sentences ·       Parts of Sentence ·       Parts of Speech ·       Articles ·       Construction of a Paragraph	1.   Demonstration and practice of writing sentences and paragraphs on topics related to the subject	10
Total			25

Unit 1: Communication Skills - IV – 12th Class
Learning Outcome	Theory (10 hrs)	Practical (15 hrs)	Total Duration (25   Hrs)
1.       Describe the steps to active listening skills	1. Importance of active listening at the workplace 2.     Steps to active listening	1.       Demonstration of the key aspects of becoming an active listener 2.       Preparing posters of steps for active listening	10
2.   Demonstrate basic writing skills	4.       Writing skills to the following: ·       Sentence ·       Phrase ·       Kinds of Sentences ·       Parts of Sentence ·       Parts of Speech ·       Articles ·       Construction of a Paragraph	1.   Demonstration and practice of writing sentences and paragraphs on topics related to the subject	15
Total			25